All Inclusive Service Agreements

 

 

 

 

 

How It Works

Keep your photocopier in excellent working order with our service agreements. Our comprehensive service agreement means that for the price per page quoted, you will have complete peace of mind, as:

 

  • We will install the equipment at your premises free of charge.
  • Toner, consumables, parts, labour and call out charges are all covered.
  • We have a four hour response time as standard for service calls.
  • If your machine cannot be repaired within a reasonable time frame you will be provided with a loan machine.
  • If your machine is deemed beyond repair (not through accidental damage), you will be supplied with a replacement machine free of charge, for the duration of your service agreement.
  • There are no hidden charges such as excess coverage charge, yearly extended warranty/service charges, annual fees for machine monitoring etc. Also, the price quoted is per A4 sheet, not each development cycle. (Every colour page has 4 development cycles and some companies charge for each cycle - which means you pay four times as much!).

 

 

 

 

*Service agreements are billed on a monthly basis. Your monthly bill is calculated by taking your usage for that month and multiplying it by the copy cost quoted. For example, if you used 10,000 mono prints in a month and you were quoted 0.29p per A4 page your bill would be £29.

 

If you have any questions about purchasing or servicing a photocopier in London and the Home Counties, please contact us at SA Office Systems.

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